Your Guest Data Has All the Answers.
Now You Can Actually Find Them.
Akira's AI transforms overwhelming guest feedback into clear insights and actionable next steps, giving your team the gift of time to focus on what matters most.
Trusted by leading operators to transform data overload into actionable insights
The struggle is real
Drowning in Data, Starving for Insights
Your team spends hours sifting through feedback across disconnected systems, but still can't quickly identify root causes or take action. Sound familiar?
Data scattered everywhere
Feedback trapped across surveys, reviews, emails, and social media with no single source of truth.
Too slow to respond
Issues escalate while teams struggle to keep up with monitoring and responding across platforms.
Inconsistent information
Different details across locations create confusion and hurt your brand's credibility.
Missing critical issues
Problems escalate into reputation damage because teams can't spot patterns or warning signs quickly enough.
Time wasted on analysis
Teams spend hours creating reports instead of improving guest experiences and taking action.
From Data Overload to Game-Changing Insights
Stop sifting through endless feedback. Akira's AI instantly surfaces root causes and key themes, so your operators can spend more time enhancing guest experiences.
- Unify guest feedback from all channels into one intelligent platform that never misses a signal.
- Collect
- Ask questions in plain language and get instant insights that would take hours to uncover manually.
- Analyze
- Get proactive alerts and AI-powered recommendations so you can act before issues become problems.
- Act
AI-powered platform
Give Your Team the Gift of Time
Stop drowning in data. Get the insights you need to create exceptional experiences across every location.
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Create Stunning Surveys
- Design beautiful, mobile-optimized surveys that guests actually want to complete. Deploy instantly via QR codes, email, or kiosks across all your locations.
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Unify All Feedback Channels
- Automatically collect feedback from surveys, online reviews, emails, and apps. AI-powered sentiment analysis flags critical issues instantly so nothing falls through the cracks.
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Respond Faster Than Ever
- Monitor all online reviews from one dashboard. AI generates personalized response templates so you can address every review quickly and professionally.
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Streamline Your Google Business Listings
- Keep your Google Business information accurate and up-to-date across all locations. Manage hours, contact details, and business information efficiently from one central dashboard.
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Catch Issues Before They Escalate
- AI monitors patterns and sends alerts when sentiment drops or complaints spike. Address problems before they become reputation crises.
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Get Insights, Not Just Data
- Skip the spreadsheets. Get instant insights into NPS trends, sentiment patterns, and performance comparisons across locations to make confident decisions.
- Ask Your Data Anything
- Simply ask "What's driving low scores at our downtown location?" or "Which themes are trending negative this month?" Akira's AI instantly analyzes your data and delivers clear, actionable answers.
The transformation
What Happens When You Stop Drowning in Data
While your competitors struggle with spreadsheets and delayed responses, you'll be proactively improving experiences across every location. Ready to give your team the gift of time?
- Teams focus on guests, not data analysis, spending more time creating exceptional experiences.
- Issues get resolved before they escalate, protecting your reputation and preventing customer churn.
- Every location delivers consistent experiences, strengthening your brand and building customer loyalty.
Real results
From Data Overload to Game-Changing Insights
"Akira has truly been a game changer for our operators and franchise partners. It not only allows us to connect with our guests and receive feedback more efficiently, but also helps us quickly get to the root issues and key themes in our operations."
How we work
Guests shouldn't feel like their feedback doesn't matter.
32% of all customers would stop doing business with a brand they loved after one bad experience. Don't have unhappy guests. Let us do the hard work and get you organized.
- 1 Discover your workflow
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We start by diving deep into your unique feedback requirements because we recognize that no two business are alike. Through collaborative discussions and careful listening, we gain insights into your specific needs and pain points.
- 2 Tailor our solution
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Armed with a comprehensive understanding of your workflows, we customize our platform so that all feedback is captured seamlessly. We'll train you and your team on how best to use Akira and we'll even help you import your existing data.
- 3 Generate insightful reports
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Our goal is to deliver actionable data and insights that will help you improve the guest experience. We'll work with you to build reports and dashboards for the different people in your organization.
Ready to Stop Drowning in Data?
